- Shipping Details
- Return Policy
It is Rigid Industries commitment to comply with requirements and to continually improve the effectiveness of the quality management system. Our primary goal is to design and manufacture the best forward projecting and auxiliary LED lighting products in the world. Continue to lead the LED revolution with optical technology, unsurpassed quality and leading edge innovation defining the future of LED lighting while providing excellence in customer service.
We aim to deliver all stock items within 72 hours of you purchasing.
We normally dispatch the same day, if your items are in stock and the order is placed before 12pm.
Items which are not in stock
We do our best to keep as much stock in the UK as possible, however Rigid Industries range is very diverse and not all products can be kept in the UK. However, no additional charge will be incurred for shipping from the USA. It may however take up to 6 weeks for your delivery to arrive. So if you are concerned about whether we have it in stocks please do email us first to avoid disappointment.
Scottish Highlands, Ireland or Channel Island
These areas will incur higher charges, please enquire before placing your order!
£30 for up to £30kg, anywhere in Europe, please allow 4-8 days delivery time. Sometimes it is a lot quicker!
We do accept returns if the product is in its original packaging, including cellophane wrappers and seals intact on the box.
However we DO NOT cover the return postage cost or refund you the original postage paid.
For full details see our Terms and Conditions page.